Due to the digital nature of our products and the risks associated with gaming modification tools, refunds are limited and subject to strict conditions outlined below.
No Refunds Policy: Due to the digital nature of our gaming modification tools and the inherent risks involved, we generally do not offer refunds for purchased products.
By purchasing our products, you acknowledge that you understand the risks associated with using gaming modification tools, including potential account bans and other consequences.
Refunds may be considered in the following exceptional circumstances:
✓ ELIGIBLE FOR REFUND:
- Product is completely non-functional upon delivery
- Technical issues preventing download or installation
- Duplicate purchase made in error
- Product was not delivered within 24 hours
✗ NOT ELIGIBLE FOR REFUND:
- Account bans or suspensions from games
- Product detection by anti-cheat systems
- User error or inability to use the product
- Change of mind after purchase
- Product working as intended but not meeting expectations
24-Hour Window: All refund requests must be submitted within 24 hours of purchase.
No Exceptions: Refund requests submitted after 24 hours will not be considered under any circumstances.
Important: The 24-hour period begins from the time of purchase confirmation, not from when you first use the product.
To request a refund, you must:
- Contact our support team within 24 hours of purchase
- Provide your order number and purchase details
- Explain the specific technical issue or problem
- Provide evidence of the issue (screenshots, error messages, etc.)
- Allow our team to attempt to resolve the issue first
Contact Methods:
Review Period: Refund requests will be reviewed within 48 hours of submission.
Processing Time: Approved refunds will be processed within 5-7 business days.
Refund Method: Refunds will be issued to the original payment method used for the purchase.
⚠️ CHARGEBACK WARNING
Initiating a chargeback or payment dispute without first contacting our support team will result in:
- Immediate account termination
- Permanent ban from all services
- Blacklisting from future purchases
- Legal action if necessary
Always contact our support team first to resolve any issues before considering payment disputes.
Partial refunds are not available. All approved refunds will be for the full purchase amount minus any processing fees.
Processing Fees: Payment processing fees (typically 3-5% of the transaction) are non-refundable and will be deducted from any approved refund.
If your account is terminated for violating our terms of service, you are not eligible for any refunds, regardless of recent purchases.
Violations include but are not limited to:
- Sharing or reselling products
- Reverse engineering or analyzing our tools
- Abusive behavior towards staff or community
- Fraudulent payment methods
For refund requests or questions about this policy, please contact our support team:
Primary Support
SUPPORT CENTERLive Support
DISCORDThis refund policy is effective as of January 2024 and may be updated at any time. Changes will be posted on this page with an updated revision date.