PRIVACY POLICY

• Authenticate accounts and authorize instant key delivery right after payment
• Send purchase confirmations, key reveal emails, and important updates
• Verify suspicious transactions to protect your account and our suppliers
• Provide customer support, replacements, or refund evaluations
• Improve our storefront, fraud detection, and redemption instructions
• Comply with anti-money-laundering (AML), tax, and consumer protection laws

We only disclose personal information to trusted partners when it is necessary for instant fulfilment or legal compliance:

• Payment processors handle card transactions and verify legitimacy.
• Fraud-prevention services analyse IP addresses and device fingerprints when risk flags appear.
• Game publishers or distributors may receive order details if we escalate an activation dispute for manual validation.
• Regulators and law enforcement receive data only when legally compelled.

We do not sell or rent personal data to advertising networks or unrelated third parties.

• All connections use SSL/TLS encryption to safeguard key reveals and account pages.
• Access to customer records is restricted to vetted staff with role-based permissions.
• Passwords are hashed and salted; multi-factor authentication is encouraged where available.
• Backups are stored in secure regions with rigorous access logging.
• We routinely patch infrastructure and review security reports from our vendors.

Reminder: No online platform can guarantee 100% protection against compromise. Notify us immediately if you suspect unauthorised account access.

We rely on cookies and similar technologies to maintain secure sessions and instant delivery workflows:

• Session cookies keep you signed in while viewing or downloading CD keys.
• Analytics cookies help us diagnose checkout errors and improve redemption guides.
• Fraud detection cookies identify high-risk patterns like multiple failed payment attempts.

You may decline non-essential cookies, but key reveal and checkout flows may not function correctly without them.

Purchase records, key reveal timestamps, and associated support tickets are stored for as long as needed to honour warranties, comply with legal retention periods, and prevent fraudulent resales.

If you close your account, we retain minimal order metadata required for tax and compliance. Full deletion requests are evaluated on a case-by-case basis once all outstanding investigations or chargebacks are resolved.

You may exercise the following rights subject to identity verification:

• Request a copy of the personal information we hold about you.
• Update inaccurate account details or billing contacts.
• Request deletion of data that is not subject to ongoing investigations or legal holds.
• Opt out of promotional messages (transactional emails remain mandatory).
• Withdraw consent for optional processing activities such as analytics cookies.

Submit requests through our support portal or Discord moderation team. We respond within 30 days where feasible.

Servers and payment processors may operate outside your country. When we transfer data internationally, we rely on contractual safeguards, regional data centres, and supplier due diligence to maintain equivalent privacy protections.

In the unlikely event of a security breach affecting your personal data or stored keys, we will notify impacted users and regulators as required by law. Our incident response plan prioritises isolating compromised systems, preserving evidence, and restoring secure operations swiftly.

We may revise this Privacy Policy to address regulatory updates, new payment integrations, or enhancements to instant delivery. Significant changes will be posted here with a new effective date. Continued use after updates implies acceptance.

If you have privacy concerns, data requests, or need help with a key reveal: