HELP CENTER
Get support and find answers to common questions
How do I receive my CD key after purchase?
Instantly after payment clears, your CD key appears on the order confirmation screen and in the email receipt. You can always revisit the key from your account under 'My Orders'.
What should I do if my CD key doesn't work?
Double-check that you're redeeming the key on the correct platform or region. If it still fails, contact support within 24 hours with a screenshot of the error so we can investigate and issue a replacement if eligible.
Are CD keys region-locked or account-specific?
Some publishers restrict keys by region or platform. We list any limitations on each product page. Make sure your account and region match the listing before purchasing to avoid activation issues.
Can I refund a CD key purchase?
Because CD keys are delivered instantly and become permanently visible, we cannot refund successfully activated keys. Report any invalid or previously used keys within 24 hours so we can verify and replace them when applicable.
How do you prevent fraud and protect my purchase?
We use automated checks and manual reviews to confirm every order. In rare cases we may request additional verification before releasing a key to keep both your payment and our marketplace secure.
Where can I track ongoing promotions or price drops?
Our catalog updates in real time with flash deals and bundle discounts. Bookmark the store page and sign up for email alerts to catch new offers the moment they go live.